A Design Process Built Around You

At Wellington House, great design doesn't happen by accident — it happens by design. Our process is structured, intentional, and deeply collaborative. We've refined it across years of custom cabinetry projects, large-scale renovations, and new builds to ensure that every client feels informed, cared for, and genuinely excited at every stage. Here's what working with us looks like, from first conversation to finished space.

  • 1 - Discovery Call

    Every Wellington House project begins with a conversation. Before any commitment is made on either side, we offer a complimentary discovery call to hear about your project and your vision. We'll ask about your space, your timeline, your priorities, and most importantly, how you want to feel when you walk through the door at the end of it all.

    If it feels like the right fit, we'll move forward together. We take on a limited number of projects at a time, so this step matters to us as much as it does to you.

  • 2 - Design Consultation

    This is where we go deep. During your design consultation, we visit your space, take measurements, and have the kind of conversation that gets beneath the surface of what you think you want - to uncover what you actually need. We ask questions that other designers don't, and we're not afraid to challenge assumptions when we see an opportunity for something better.

    You'll leave this session with a clear sense of direction and the confidence that your project is in capable hands.

  • 3 - Design Development

    This is where the vision becomes tangible. Beverly develops detailed 2D floor plans and 3D Sketchup renderings so you can see exactly how your space will look and function before a single decision is locked in. Gillian works her magic on furniture sourcing, material palettes, and the finishing touches that make a space feel complete and cohesive.

    We present your design concept in full and walk you through every decision. Not to overwhelm you, but to show you the thinking behind the work. From here, your feedback shapes the final plan.

  • 4 - Build & Reveal

    With your design approved, it's time to build. With Cody on our team, Wellington House handles the construction side with the same care and precision we bring to design. No outsourcing, no gaps in communication, no surprises. We manage procurement, coordinate timelines, and oversee every detail from cabinetry installation to final styling.

    When we hand your space back to you, it's complete. Not almost done. Done. Ready for you to live in, fully and beautifully.

What We Ask of Our Clients

Our process works best when clients trust us to lead. That doesn't mean you're not involved; it means you don't have to be involved in every small decision. You bring the vision, the lifestyle, and the openness to be surprised. We bring the expertise, the plan, and the follow-through to make it happen.

If you're looking for a firm that will take genuine ownership of your project and deliver a result you couldn't have imagined on your own, you're exactly who we designed for.

Frequently Asked Questions

We know that hiring an interior design firm is a significant decision. These are the questions we hear most often - answered honestly, so you know exactly what to expect before you reach out.

Ready to Begin?

The first step is a conversation. Reach out to Wellington House today to tell us about your project. We'll take it from there.